GENERAL REFUND POLICY All Refunds subject to a $5 administrative service fee. Once a program is over, a refund will not be issued. A request for a refund must be received a minimum of five days prior to the first program meeting. Some programs may qualify for a prorated refund, if due to an injury or illness and accompanied by a doctor's note. The refund will be based on the number of classes attended and the date the refund request is received. A $5 administrative service fee will be assessed. Refunds will be mailed to participants approximately 2-3 weeks after approval is received. Enrollments paid by cash or check will be refunded by check. Enrollments paid by credit cards will be refunded by a credit back to the account. Refunds under $10 will automatically be credited to your Buffalo Grove Park District account to be used for future programs. A receipt will be issued to confirm your refund/transfer request. PRESCHOOL, CLUBHOUSE AND SENIOR PROGRAM REFUND POLICIES Preschool Refund Dates A full refund minus the deposit will be accepted until August 15 of the current school year. Refund requests received between August 16 and one week prior to the start of preschool will receive a 25% refund. Within one week prior to the start of preschool, no refund will be given except for medical reason. A doctor's note would be required. Refunds will not be given for vacations or illnesses. Clubhouse Refund Policy Refunds of monthly tuition will be given if the participant moves out of the school district, withdraws from the program, or for an extended medical reason (five days in a row or more), documented by a doctor's note. The refund for moving or withdrawals will be prorated based upon your child's last day of attendance and your written notification of withdrawal. Refunds or credits will not be given for snow days, vacation, illness, extracurricular activities, or other temporary childcare arrangements. Senior Programs Refunds for trips and contractual workshops will only be issued if the spot can be filled from the waiting list.